CANCELLATION POLICY

Cancellation & Appointment Policy We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Deposits All deposits are non-refundable and are applied toward the total cost of your scheduled service. Cancellations & Rescheduling Appointments canceled or rescheduled with at least 24 hours’ notice may have the deposit transferred to a new appointment. For cancellations or rescheduling made less than 24 hours before the appointment, the deposit will be forfeited and cannot be transferred or refunded. Late Cancellations & No-Shows In the event of a late cancellation or no-show, the deposit will be forfeited. For clients with repeated late cancellations or no-shows, up to 100% of the scheduled service price may be charged to the card on file. Late Arrivals If you expect to be 10–15 minutes late, please contact us as soon as possible to let us know. Arrivals more than 15 minutes late may require the appointment to be rescheduled in order to ensure enough time to safely and properly perform the treatment. In this case, the original deposit will be forfeited and is non-refundable, and a new deposit may be required to book another appointment. Medical & Treatment Considerations Certain treatments may require a consultation, medical clearance, or confirmation that you are an appropriate candidate. If your provider determines that a treatment cannot be safely performed, your appointment may need to be modified or rescheduled. By booking an appointment, you acknowledge and agree to this Cancellation & Appointment Policy and authorize applicable fees to be charged to the payment method on file in accordance with this policy. Thank you for respecting our providers’ time and appointment availability.